Hestia’s Refuge Referral Line
Hestia provides advocacy, confidential advice, and practical support to all victims of domestic abuse, including safety planning, risk assessment, support around obtaining protective civil orders, support letters, advice on housing options and referrals to other services depending on victim/survivor’s support needs.
Hestia’s Refuge Referral Line supports women and children experiencing domestic abuse to find safe, secure, and suitable refuge spaces across London.
Phone
Contact Hestia’s advocacy service
0203 879 3544 (Monday to Friday, 9am to 5pm)
Contact Hestia’s Refuge service
0808 169 9975 (Monday to Friday, 10am to 4pm)
Website
www.hestia.org/referral-line
Email
richwan.idva@hestia.org
refuge.space@hestia.orgRefuge
Provides an Enhanced Support Service (ESS) to victim/survivors of domestic abuse with significant substance misuse issues, mental health issues and / or insecure housing / homelessness. Victim/survivors accessing this service will be allocated an IDVA and provided with support with a range of issues related to the abuse. Refuge also provide support to victim/survivors of financial and economical abuse.
Refuge’s ESS Contact
0208 547 6046 (Monday to Friday, 9am to 5pm)
Email
outreachSWLCN@refuge.org.uk
For any out of hours support, contact the National Domestic Abuse Helpline
0808 200 247 (open 24/7)One Stop Shops
Are a drop-in service for residents of the borough who are experiencing domestic abuse and would like to see an Independent Domestic Abuse Advisor (IDVA) for advice in person. Those impacted by domestic abuse can also seek legal and housing advice via this drop-in service. No appointment needed.
The nearest One Stop Shop is located at The Gaia Centre.
Telephone
020 7733 8724
Email
lambethvawg@refuge.org.ukS.T.O.R.M Family Centre
Provide art therapy, dance therapy and family psychotherapy services to those impacted by domestic abuse. STORM signpost to local support services where necessary and offer wider services including counselling, English for Speakers of Other Languages (ESOL) classes and other accredited courses, foodbank services, provision of hot meals and befriending groups.
Phone
0207 498 0311 (10am to 5:30pm)
Website
S.T.O.R.M Family Centre
Email
stormempowerment@hotmail.co.ukSurvivors UK
Survivors UK supports male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.
Website
www.survivorsuk.org/#section-1Rape Crisis
Rape Crisis England & Wales offers specialist support to victims and survivors.
Male victims and survivors aged 16+ can contact the 24-hour phone and online chat service.
Call free on 0808 500 2222 or visit the website to start a free online chat.
Website
www.rapecrisis.org.uk/get-help/support-for-men-and-boys/
Abuse
Page published: 31 July 2024
Last updated: 23 July 2026