Due to coronavirus we are having to reconsider how we work to keep all patients and staff safe. We will now triage all requests for appointments and hope to minimise face-to-face consultations by offering telephone or possibly video consultations.
As automated and online booking has had to be temporarily disabled, our phone lines will be busier than usual. Please consider this before calling.
Current guidance from Public Health England is that anyone experiencing symptoms such as a loss of taste and/or smell, a fever exceeding 37.8 (or anyone who feels they have a fever) with a new, continuous cough, needs to get a test within the first 8 days of experiencing symptoms. You can request a test at www.gov.uk/get-coronavirus-test.
On days 1 to 7, you can get tested at a site or at home. If you’re ordering a home test kit on day 7, do it by 3pm.
On day 8, you need to go to a test site – it’s too late to order a home test kit.
If you’re getting a test because you have symptoms, you and anyone you live with must self-isolate until you get your result. This also applies to anyone in your support bubble (where someone who lives alone – or just with their children – can meet people from 1 other household).
You must also self-isolate if you cannot get a test.
If other people you live with have symptoms, you can order tests for up to 3 of them.
If you’re applying for someone who is 13 or over, check that they’re happy for you to get a test for them.
If you need medical advice about your symptoms, current guidance is to use the NHS 111 services, and call NHS 119 for Test and Trace services.
Call 999 if you think something is seriously wrong.