We would request that your mobile phone is switched off while you are on the premises.
Surgeries are held from 8:30am to 11:30am and from 4pm to 7pm. There are also a variety of early morning and late evening surgeries on a Monday, Tuesday and Wednesday.
Contact us with Accurx
You can contact a doctor, nurse or other healthcare professional online using a website called Accurx.
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:
- phone us on 020 7622 5642
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on 020 7622 5642
- use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Nurse appointments
See a nurse for conditions such as blood pressure checks, asthma, diabetes, health reviews, cervical smears, family planning advice, repeat pill prescriptions, ear syringing, dressings and removal of stitches, travel advice and immunisations.
Nursing appointments start at 8am Monday to Friday.
If you have been invited for a cervical smear, you can book an appointment online with our Nurses
Book an appointment phone us on 020 7622 5642.
Telephone consultations
It is possible to book a telephone consultation with your doctor or nurse, arranging a convenient time to ring them. This allows the patient to discuss a problem or results which may not need a face to face consultation and thereby saving the patient having to take time off work.
Dentist
See a dentist for toothache and urgent dental problems.
Your appointment
All sessions are arranged by appointment.
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
If an appointment is made and for some reason no longer required, we do ask that the patient phones to cancel the appointment. This will enable it to be used for another patient.
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- use the GP online system: Patient Access
- phone us on 020 7622 5642 during opening times
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Please do not ask the doctor to call unless the patient is genuinely too ill to come to the surgery.
Remember the doctor can see four to five patients in surgery during the time it takes to do one home visit, and it is at the doctor’s discretion as to whether a home visit is necessary.
Please give the receptionist brief details of your illness so the doctor can assess the order of priority of visits.
If possible try to ring before 10am if you need a visit.