NHS App support

South West London have appointed a Digital Care Coordinator for Wandsworth patients, Andraya, to support usage of the NHS App. Andraya can assist with technical queries and support with the following:

  • Downloading and setting up the NHS App on a smart phone
  • NHS App registration and account set up process
  • Setting up face ID or fingerprint to access the NHS App on phone
  • Guidance on how to navigate the different features and functionality of the app
  • Guidance on how to order repeat prescriptions, check if appointments are available to be booked/viewed/cancelled
  • Managing services for another person through a linked profile
  • Setting up NHS App message notifications
  • What to do if you need technical assistance when using the NHS App
  • How to share your feedback on the NHS App

Andraya can be contacted directly at andraya.catlyn@nhs.net or on 020 3923 9593 with any queries.